FAQ

Nothing Fancy. Just Better.
Everyday help for our customers

We always want to hear from you!
Contact us if you  have inquiries or questions about our products.

Email:
hello@tanettesbrownies.com

Facebook:
www.facebook.com/tanettesbrownies

Instagram:
www.instagram.com/tanettesbrownies

  • Dark Chocolatey Crinkles
  • Brownies – classic, dark chocolate ganache, rocky road, brownies sampler
  • Cheesy Yema Cake
  • Cheesy Ensaymada
  • Cheesecake

We are based in Las Pinas City.  Pin Tanettes Brownies & Cheesecake – Las Pinas.

Additional pick up points will be available soon.   Stay tuned!

  • Molino III, Cavite
  • Dasmarinas, Cavite
  • Mandaluyong City

Add products to your cart.  Upon checkout, you will receive an email with order summary and payment instruction. 

You may pay thru GCash or bank transfer to BDO or Union Bank. 

Send proof of payment by replying to the email received with order summary.

Once payment has been confirmed, your order will be processed and delivered the soonest.

You may also send the following information  thru our FB page (www.facebook.com//tanettesbrownies)

  • Name
  • Address
  • CP#
  • Order
  • Preferred Date and Time

We accept bulk orders with at least a week’s notice. When ordering in high quantity, kindly send the following information

  • Name
  • Address
  • CP#
  • Order
  • Indicate if for Pick up or Delivery
  • Preferred Pickup or Delivery Date and Time

Delivery fee varies depending on the delivery address.

We deliver all orders thru Lalamove.  You may pin Tanettes Brownies & Cheesecake – Las Pinas to know the delivery fee to your delivery address.

We usually book riders, but you may opt to  book a rider by yourself thru Lalamove, Grab, Mr. Speedy or other delivery service.

Delivery fee can be added to your payment to us, or pay the rider directly upon delivery of order.  

COD is accepted provided that you book your rider thru any delivery service.  Please note that Lalamove charge an additional P50.00 on top of delivery fee when you avail their Purchase Service (COD).  Kindly check other delivery service’s fee for COD purchases.

We accept the following mode of payment:

  • Gcash
  • Bank transfer to BDO or Union Bank
  • COD – you can pay upon delivery by availing Lalamove’s Purchase Service. Please note that Lalamove charge an additional P50.00 on top of delivery fee.

Our pastries are prepared with utmost love and passion they last for 2 weeks up to a month if properly stored.

  • Brownies – up to one month when chilled
  • Dark Chocolatey Crinkles – up to one month when chilled
  • Cheesecake – 2-3 weeks when chilled
  • Yema Cake – 3-4 days when chilled
  • Taisan – 3-4 days when chilled
  • Ensaymada – 3-5 days when chilled
  • Deliberately Delicious Cake – up to one month when chilled

Breads and pastries (brownies, crinkles, yema cake, taisan, ensaymada) can be reheated before consuming.

Due to the number of orders received, we advise our customers to place an order at least 2 days in advance to be accommodated. Same Day Delivery only applies when there are extra products left.  No guarantee that order will be delivered on the day you place your order.

If you are interested to resell our products, kindly send the following information to hello@tanettesbrownies.com, or message our FB page:

  • Name
  • Address
  • CP#
  • Email Address